Everything you need to know before requesting care.
Frequently asked questions
Learn how practitioner verification, pricing, home visits, family profiles, payments, privacy and emergency escalation work on TibaLeta.
How are practitioners verified?
Practitioner accounts remain pending until credentials and professional registration information are reviewed by TibaLeta operations.
Can I request care for a family member?
Yes. Patient accounts can maintain dependant and family profiles for coordinated care.
How is pricing shown?
Service and practitioner pricing is displayed before a request is confirmed, with payment records kept in your account.
Is TibaLeta for emergencies?
TibaLeta is designed for home and virtual care. Emergency situations should use the appropriate local emergency service.